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Aerials and Reception explained

Freeview is received through the TV and all you need to do is to connect your TV aerial to a digital box, digital TV recorder or a digital TV.  Your current aerial should be suitable for receiving Freeview signals as long as the following criteria are met; you are in a Freeview coverage area, your aerial is correctly aligned and is not damaged.  If your aerial is in the loft or you are using a portable set top aerial, this should work so long as you have good reception and the aerial is free from electrical interference from other domestic appliances.

Some people will need an aerial upgrade to enable them to receive a full range of channels from Freeview - you can find an installer to help or advice on


Step one

If it appears that you are having reception problems, visually check that all of your cables are in good condition and connected securely.  If they look OK, remove the aerial lead from the television and retune the tv.  Once complete, reconnect the aerial then retune your television again to see what channels are available.

Step two

If you are still experiencing problems, there could be problems with your local transmitter.  Further information can be found 

Step three

Finally, visually check your aerial from the ground outside to ensure that it is intact.  Also have a look at your neighbour's aerial and check that yours is pointing in the same direction; it is possible that your aerial has been blown off course and is out of position.

Step four

If you find a problem that cannot be resolved easily, you will need to contact an RDI registered aerial installer to come out and have a look. There services will be chargeable and installers can be found at where there is an online search functionality.