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Dropped your phone in water – here are some top tips to save it

Created on Tuesday 28th March, 2017.

Even if you drop your phone in water, there is a good chance that you will be able to save it. The key thing is to make sure that you act fast, the longer the water sits in your phone, and the more chance it will destroy your phone for good.

We are conditioned to send our phones back when damaged under warranty but it is likely that water damage won't be covered so it is vitally important to try and save the phone yourself.

Step 1 – Remove the battery

This is vital. Immediately cut the power to your phone by removing the battery. It is always tempting to try and switch your phone on to see if it works but this is the worst thing you can do as it will short out the circuits. You should also remove your SIM card to ensure that it is protected.

Step 2 – Dry out your phone

Drying your phone out as fast as you can is so important. Letting the water evaporate naturally is a mistake as this raises the risk of corrosion on the phone's innards. You need to ideally blow or suck out the water, avoiding a hairdryer as this can fry the inside of your phone. If you can opt for a can of compressed air or an air compressor set to a low PSI or even a vacuum cleaner (a wet/dry Vac would be perfect). The idea is to try and suck out the moisture through the holes by which is entered.

Step 3 – Use a desiccant

To further dry out the phone you need to use a desiccant. Uncooked rice is the most convenient to use and is usually quickly accessible. Fill a bowl with rice and fully submerge your phone in the grains and leave overnight. Acting fast is key and getting your phone in the rice, so don't waste time.

The best advice is to avoid heat totally as this will fry the inside of your phone. Also the fragile glues on your phone can be damaged by using alcohol solutions or solvents which can dissolve the glue and internal adhesives.